Frequently Asked Questions
How long will it take to receive my order?
We will make and ship your order within 2-3 business days. Depending on your location and shipping method chosen, USA domestic orders usually take 2-5 days to arrive. International is between 7-21 days depending on location.
Do you make all the raw crystal crowns and accessories yourself?
We sure do! It’s tireless work but the end result is so worth it! By hand making them ourselves we are able to provide nearly unlimited customization and can constantly rotate different crystals, decor, and provide personal customer service for each guest.
Do you offer returns or refunds?
We offer a 30 day return policy on unused and non-customized hair accessories. Customized and Specialty Crowns can not be returned due to the nature of the item.
Can I do a custom request?
If there's an idea you've got that you don't see available, contact us at firstname.lastname@example.org and we will see if we can make it happen.
Do you offer sets or multi-crown discounts?
We are always accepting custom orders for bridal events or large groups. Contact us email@example.com with your request and information and we will get back to you as quickly as possible to make it happen.